This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
Yahoo! Privacy Policy for more
information about how Yahoo! uses this information.Little Lady Creations will work hard to ensure your privacy.
We will not sell your personal information (email, address & phone number) to other companies.
Once you place an order, Visa & MasterCard require that we confirm your billing address and phone number to authenticate your credit card transaction.
Your email address is needed to confirm and update you regarding your order. Once you place an order, you will be automatically added to our newsletter mailing.
If at any time you would no longer like to receive the newsletter, please follow the instructions included in the mailing to UNSUBSCRIBE.
While it is certainly not required, please be sure to register as a Little Lady customer.
Registration is free and you'll be the first to know when we add new products, new styles and offer special member-only sales.
RETURN POLICY
We do not accept returns on our edible or personalized merchandise. Please check all spelling, dates, capitalization and punctuation before submitting your order.
We will replace any items damaged in transit upon receipt of the returned damaged products.
We are not responsible for WEATHER RELATED PROBLEMS (which include melting or discoloration).
SHIPPING
At Little Lady Creations we work hard to ship your order in a timely manner.
If you need your item in a RUSH, please contact us to see if we can accommodate you.
PLEASE REMEMBER that each piece is handmade.
At times, items may be shipped in multiple boxes. This may cause parts of your order to arrive later than others.
Some items may require adjustments in shipping costs. In the event that this occurs, we will contact you before processing your order.
We are not responsible for lost or stolen packages.
UPS does not guarantee delivery on date listed.
Little Lady Creations is NOT responsible for any Import Taxes/Duties applied when shipped into Canada.
Unfortunately, we do not have control over UPS delivery (time of day, which door they will use or whether they will leave a package if no one is home).
You can certainly call your local UPS office to try to make special arrangements (1-800-PICK-UPS).
Leaving specific instructions in the COMMENTS box at checkout WILL NOT reach UPS.
QUESTIONS
If you have further questions or comments, e-mail us at info@littleladycreations.com and a member of customer service will respond as soon as possible.
All questions about your order and products should be done via email. In the event that you do not have an e-mail address, please call (877)283-0333 and leave a message.